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LOCKERO TERMS AND CONDITIONS


By accessing or using LOCKERO, you agree to be legally bound by these Lockero Terms and Conditions. Please read this document carefully. If you do not agree with one or more provisions of these Lockero Terms and Conditions, you should not use LOCKERO.

Last updated: 01 Mars 2022

  1. GENERAL INFORMATION

1.1 These LOCKERO Terms and Conditions (the “Terms”) constitute a legally binding agreement between ParalinQ International LLC having a registered office at 16192 Coastal Highway, Lewes, DE 19958, USA (the “Company”, “we”, “us”, and “our”) and an individual user or an entity (“you”, and “your”) accessing and using the software product ‘Lockero’, including the downloadable installer, local ISO, and hosted menu, the website https://www.lockero.se, https://www.lockero.com, https://www.lockero.uk and the related services (collectively, “LOCKERO”). 

1.2 About LOCKERO. LOCKERO is designed to assist users in unlocking computing devices and (computers, tablets, phones, or alike) and retrieving data from the devices together with data on cloud services and social media (the “Assets”). LOCKERO is primarily designed to be used with regard to deceased persons’ Assets. LOCKERO is not intended to be used for any unlawful purposes, including, without limitation, unauthorized access to machines, programs, data, or committing any other forms of cyber offenses.

1.3 License to use LOCKERO. We grant you a worldwide, personal, revocable, non-exclusive, non-transferable, and limited license to use LOCKERO pursuant to these Terms.

1.4 Disclaimer. Although we regularly monitor the information available on LOCKERO, we cannot guarantee the accuracy, reliability, currency, relevance, and completeness of all information available on LOCKERO, neither provided by us nor by the users of LOCKERO. 

1.5 Third-party links. LOCKERO may contain links to websites, applications, and other online sources owned and operated by third parties. We are not responsible or liable in any manner for the content of such third-party links, information, and advertisements, as well as the security and privacy practices deployed by the operators of the third-party websites. Please exercise your due diligence before clicking on any of such third-party links or advertisements. 

1.6 Support. Any general requests for customer support should be addressed to us by email at [email protected]

1.7 Privacy and other relevant terms. The documents that include important provisions regarding your use of LOCKERO and should be read and interpreted together with these Terms are:

  • Our https://lockero.se/privacy-policy/, which describes in detail how we handle your personal data collected and processed through LOCKERO; 
  • Our https://lockero.se/cookie-policy/, which provides information on our cookie usage practices; and
  • Other individual terms and conditions are made available by us through LOCKERO. 
  1. YOUR ACCOUNT

2.1 Registration of your Account. In order to use the full functionality of LOCKERO (e.g., access the retrieved Assets), you are required to register a user account (the “Account”). Before creating your Account, you will be requested to read and accept these Terms and review our https://lockero.se/privacy-policy/. Your Account is not transferable and you are solely responsible for any activities occurring through your Account. Please note that we collect only a minimal amount of personal and non-personal data that is required to ensure your proper use of LOCKERO. There are two types of available Accounts: (i) individual user’s Account and (ii) business Account. 

2.3 Your warranties. By registering your account and accepting these terms, you acknowledge, agree, and warrant that:

  • You will comply with these Terms and all applicable local, state, national and foreign laws, treaties, and regulations in connection with your use of LOCKERO;
  • You will not use LOCKERO for any illicit purposes;
  • You provide only true, accurate, complete, and up-to-date personal data;
  • You will update your Account as soon as any changes to your personal data or other information occur;
  • You are at least 18 years old; 
  • You can conclude legally binding contracts with us; 
  • You are not under any type of judicial interdiction;
  • You are authorized by relevant parties to create the Account (e.g., the company you work for) and use Lockero (e.g., you have the legal rights to access and manage deceased person’s  devices and data); 
  • You will register a single Account (multiple Accounts registered by the same person or entity are not allowed); and
  • You are a human individual or an individual acting on behalf of a business entity, and not a machine (machine-generated Accounts are not allowed).

2.4 Security of the Account. You are solely responsible for maintaining the confidentiality of your Account, including keeping secure your login details. You agree to immediately notify us about the allegedly unauthorized use of your Account or any other security breach related to your Account. You are also responsible for using secure Internet connections and protected networks while using LOCKERO. We cannot and will not be liable for any loss or damage resulting from your failure to comply with these security obligations

2.5 Deletion of the Account. At any time, you may delete your Account through the dashboard of your Account or by sending a request directly to us. Upon deletion of the Account, these Terms shall terminate.

2.6 Suspension and termination of the Account. We reserve the right to suspend or terminate your Account if, at our sole discretion, we have grounds to believe that your use of LOCKERO seriously and repeatedly breaches these Terms. We may also suspend or terminate your Account upon a lawful request of a public authority.

  1. FEES AND PAYMENTS

3.1 The Fees. The access to the full functionality of LOCKERO is subject to the applicable service fees (the “Fees”), payable on a subscription basis or as a one-off payment. By concluding a sales contract with us (i.e., placing an order for, access to LOCKERO), you agree to pay the Fees in accordance with these Terms, the terms and conditions of the respective Fees, and other terms and conditions in force at the moment the sale contract is concluded. The Fees are indicated in SEK and remain valid for as long as (i) they are featured on LOCKERO or (ii) as communicated by us. The Fees are subject to a change with at least 30 calendar days prior notice to you (if you hold a subscription) or without notice (if you do not hold a subscription). We offer custom Fees. Please contact us for more information. 

3.2 Taxes. Unless indicated otherwise, the Fees exclude all applicable sale taxes (e.g., VAT), levies, and other duties. You are responsible for paying the said taxes. The total Fees, including the applicable taxes, will be specified at the checkout. 

3.3 Payment methods. The Fees are payable by using a credit card or invoice. You will be requested to confirm your permission to charge your payment method.

3.4 Recurrent Fees. If you conclude a service contract on a subscription basis, the Fees are charged automatically at the beginning of each billing cycle (monthly or annually). Unless you cancel the subscription prior to the expiration of the then-current subscription term, we will automatically renew the subscription plan based on its renewal cycle and charge your payment method with the applicable Fees. By placing your order, you authorize, agree and assent to us automatically billing your credit card for the Fees due.

3.5 Cancellation of subscription. The subscription must be canceled at least 7 calendar days prior to the expiration of the then-current billing period to avoid automatic renewal and charge. The cancellation request can be submitted through your Account or by contacting us at [email protected] We will send you an email with a link allowing you to easily cancel the subscription before each recurring transaction. Your inactivity on LOCKERO does not substitute your request for the cancellation of your subscription. 

3.6 Payment processing. All payments related to the Products are processed by our third-party payment processor Stripe (the “Payment Processor”). The Payment Processor collects some personal data from you (e.g, credit card number, expiration date, billing address, and security codes). The Payment Processor handles all steps in the payment process through its systems, including data collection and data processing. All steps in the payment process are handled by the Payment Processor. You are responsible for ensuring that all payment information is correct and the funds necessary for paying the Fees are available. You shall not hold us liable for payments that do not reach us due to your error (e.g., incorrect payment information) or if the Payment Processor refuses the payment for any other reason. For the payment service agreements and policies applicable to your payments, please refer to https://stripe.com.

3.7 Contract details. The details of the specific service contract will not be filed by us and, therefore, the specific contract will not be available to you. However, if you do require any information regarding your order, you can consult your Account or contact us at [email protected] We warrant that the services supplied under a service contract are of reasonably acceptable quality.

3.8 Right of withdrawal. We respect consumer rights and comply with the applicable consumer protection laws. If you use LOCKERO as a consumer (i.e., you act wholly or mainly outside the scope of your trade, business, or profession), you have the right to withdraw from the service contract with us within the period of 14 days after the service contract was concluded, unless the provision of the services was completed by us. In order to terminate the service contract and receive a refund, you must inform us of your decision to withdraw from the contract by email at [email protected] If you have already used LOCKERO prior to communicating your desire to withdraw from the service contract with us, we reserve the right to charge you pro-rata Fees. We will refund the Fees to your payment method. If you act as a business, trader, or use LOCKERO for professional purposes, you are not entitled to exercise your right of withdrawal. 

3.9 Invoices. The invoices for the Fees paid by you (the “Invoices”) and any payments charged by us have been generated automatically and can be reviewed and downloaded through your Account. Please make sure that all information in respect to your Account is accurate and up-to-date so that the Invoices could be generated correctly. We accept no responsibility if the Invoices are erroneous due to your failure to comply with these Terms.

  1. 4. INTELLECTUAL PROPERTY

4.1 Our content. Most of the content available on LOCKERO, including all information, software, data, logos, marks, designs, graphics, pictures, video files, sound files, illustrations, graphics, and similar (collectively, “Our Content”) is owned by us, our partners, agents, licensors, vendors, and/or other content providers. Our Content is protected by applicable intellectual property laws and international treaties. You are not allowed, without obtaining prior written authorization from us, to copy, distribute, make available, disassemble, make alterations, decompile, reverse engineer, translate, adapt, rent, loan, use, lease, or attempt to grant other rights to Our Content to third parties or use any manual or automated means to scrap any content available on LOCKERO.

4.2 Our brand. You may not use the brand, the word, or figurative trademarks associated with LOCKERO or third-party trademarks without the prior consent of a trademark owner. You are not allowed to use such brands and trademarks in any way that suggests that we sponsor, endorse, or associate with you without obtaining prior written consent from us.

4.3 Third-party intellectual property. Some of the intellectual property assets, such as third-party trademarks, featured on LOCKERO may be owned by other third parties. Such third-party intellectual property does not belong to us and it remains the sole property of the respective third-party proprietors.

4.4 The Assets. By retrieving the Assets or uploading any content onto LOCKERO, you grant us unrestricted, sub-licensable, royalty-free, perpetual, and irrevocable rights to store, use, distribute, advertise, adapt, remix, modify, display, perform, excerpt, prepare derivative works of, and reproduce the Assets or your content for the purposes of providing you with the requested services and carrying out our legitimate business interests. You acknowledge and agree that some Assets may be of a confidential nature and, therefore, the Assets should not be disclosed to other parties. 

4.5 Review of the Assets. You understand and agree that, in order to ensure the security of LOCKERO, we may, but have no obligation to, monitor or review the Assets. We reserve the right, at our sole discretion, to refuse to upload, modify, delete, or remove the Assets or any content, in whole or in part, that violates these Terms or may harm the reputation of LOCKERO.

4.6 Copyright infringement claims. If you have any grounds to believe that any content available on LOCKERO violates your or a third party’s intellectual property rights, please contact us and express your concerns or request to remove the allegedly infringing content. We will reply to the copyright infringement claim as soon as possible but no later than 2 weeks. Before sending your claim to us, please make sure that you sign it and include information that would allow us to locate the allegedly infringing content.

  1. 5. ACCEPTABLE USE POLICY

5.1 When using LOCKERO, you are required to follow our acceptable use policy outlined in this Section 5. Please be advised that we work closely with law enforcement and we report any inappropriate content that may infringe applicable laws. You are not permitted to use LOCKERO in any manner that substitutes or contributes to the following activities (the list is representative and not exhaustive): 

  • Any unlawful activity, including violation of any laws, statutes, ordinances, or regulations;
  • Any unauthorized access to machines, programs, data, or committing any other forms of cyber offenses;
  • Fraud;
  • Provision of false, inaccurate, or misleading information;
  • Dissemination of information about the acts, including pranks and challenges, that may result in injuries and physical harm;
  • Posting of the Content that depicts or incites others to commit acts of violence;
  • Spreading of malware (e.g., viruses, worms, Trojan horses), spam, and other illegal messaging;
  • Spreading ethnically, racially, or otherwise objectionable information;
  • Sexually explicit, libelous, harassing, defamatory, abusive, profane, vulgar, threatening, hateful, obscene behavior and terrorism-related content;
  • Copying, distributing, renting, reselling, modifying, compromising, damaging, disabling, impairing, and overburdening LOCKERO; 
  • Interfering with or abusing other users of LOCKERO;
  • Using bots, scripts, and other automated methods; and
  • Collecting and disclosing any information about other users of LOCKERO.
  1. AVAILABILITY AND FORCE MAJEURE

We put reasonable efforts to ensure that LOCKERO is always accessible to you. However, the availability of LOCKERO may be affected by factors, which we cannot control, such as bandwidth problems, equipment failure, acts and omissions of third-parties, or force majeure events, including, but not limited to: acts of God; strikes; work stoppages; accidents; acts of war or terrorism; civil or military disturbances; nuclear or natural catastrophes and interruptions; shortage of supply, breakdowns, loss or malfunctions of utilities and communications or computer (software and hardware) services. We take no responsibility for the unavailability of LOCKERO caused by such factors.

  1. DISCLAIMER OF WARRANTIES

7.1 We provide LOCKERO on “as available”, “as is”, and “with all faults” basis. To the extent permitted by the applicable law, we do not make any representations or warranties about the reliability, suitability, and accuracy, for any purpose, of LOCKERO, any content featured on LOCKERO, whether provider by us or by third parties and hereby disclaim all warranties regarding LOCKERO and its operation.

7.2 It is your sole responsibility to verify and assess the fit for the purpose of LOCKERO prior to using it and to decide whether or not LOCKERO fits for the intended use.
7.3 By using LOCKERO, you acknowledge that we may use third-party suppliers to provide software, hardware, storage, networking, and other technological services. The acts and omissions of third-party suppliers may be outside of our reasonable control. To the maximum extent permitted by law, we exclude any liability for any loss or damage resulting from the acts and omissions of such third-party suppliers. 

7.4 Nothing in these Terms shall affect any statutory rights that you are entitled to as a consumer and that you cannot contractually agree to alter or waive.

  1. LIMITATION OF LIABILITY

8.1 Unless otherwise excluded or limited by the applicable law, we will not be liable for any damages, including, but not limited to, incidental, punitive, special or other related damages, arising out or in connection with your use of LOCKERO, any content made available through LOCKERO, whether provided by us or by third parties, any transactions concluded through LOCKERO or use of LOCKERO for unauthorized or unlawful purposes. You agree not to hold us liable in respect of any losses arising out of any event or events beyond our reasonable control. 

8.2 We will not be liable to you for any loss or damage, which may be incurred by you as a result of:

  • Any reliance placed by you on the completeness, accuracy, or existence of any interaction carried through LOCKERO, content, information, recommendations, or advertising featured on LOCKERO;
  • Any content or computing device that you access by using LOCKERO;
  • Any changes which we may make to LOCKERO, or for any permanent or temporary cessation in the provision of LOCKERO or any features thereof;
  • The deletion of, corruption of, or failure to store any of your content and other communications data maintained or transmitted by or through LOCKERO;
  • Your failure to provide us with accurate account information;  and
  • Your failure to keep your login details to your account secure and confidential.

8.3 This Section 8 shall apply whether or not we have been advised of or should have been aware of the possibility of any such losses arising.

  1. INDEMNIFICATION

You agree to indemnify, defend and hold us, our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, your use of LOCKERO, or your violation of any law or the rights of a third party.

  1. SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such a provision shall nonetheless be enforceable to the fullest extent permitted by the applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. The validity and enforceability of the remaining provisions shall not be affected as a result.

  1. GOVERNING LAW AND DISPUTES

11.1 Governing law. These Terms shall be governed and construed in accordance with the laws of England, the United Kingdom, without regard to its conflicts of law provisions. 

11.2 Jurisdiction. You agree to resolve any disputes arising out of or relating to these Terms by means of negotiation with us. If the dispute cannot be resolved by means of negotiation, the dispute shall be submitted to the courts in London, the United Kingdom. This Section 11 does not affect any statutory rights that you are entitled to as a consumer.

  1. MISCELLANEOUS 

12.1 Term and termination. The Terms enter into force on the date indicated at the top of the Terms and remain in force until updated or terminated by us or until you stop using LOCKERO. 

12.2 Amendments. We reserve the right to modify these Terms at any time, effective upon posting of an updated version on LOCKERO. Such amendments may be necessary due to the changes in the requirements of laws, regulations, new features of LOCKERO, or our business practices. We will send you a notification (if we have your email address) about any material amendments to the Terms that may be of importance to you. You are responsible for regularly reviewing these Terms. Your continued use of LOCKERO after any changes shall constitute your consent to such changes. We also reserve the right to modify the services provided through LOCKERO at any time, at our sole discretion.

12.3 Breach of the Terms. If we believe, at our sole discretion, that you violate these Terms and it is appropriate, necessary, or desirable to do so, we may:

  • Send you a formal warning;
  • Temporarily suspend your Account;
  • Delete your Account;
  • Temporarily or permanently prohibit your use of LOCKERO; 
  • Report you to the relevant public authorities; or
  • Commence legal action against you.

12.4 Transfer of rights. You are not allowed to assign your rights under these Terms. We are entitled to transfer our rights and obligations under these Terms entirely or partially to a third party by giving prior notice to you. If you do not agree to the transfer, you can terminate these Terms with immediate effect by deleting the Account, canceling the Fees, and ceasing to use LOCKERO. 

12.5 Merger or acquisition. In the event the Company, during the term of these Terms, is acquired, merged, or sells all or substantially all of its assets, these Terms shall not automatically be terminated and we agree to use our best efforts to ensure that the transferee or surviving company shall assume and be bound by the provisions of these Terms.

12.6 Entire agreement. These Terms, together with the documents referred to therein, represent the entire agreement between you and us regarding your relationship with us and govern your use of LOCKERO. 

  1. 13. CONTACT

Any of your questions and notices regarding these Terms should be sent to us by using the following contact details:

Email: [email protected]

Postal address:
ParalinQ International LLC
16192 Coastal Highway
Lewes DE 19958
USA

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